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WorldCard Mobile

  • Q1:Why are there 2 contact sources in Current contacts: WorldCard Contacts and Google Contacts?
  • Q2: I took pictures of 10 business cards, but only 2 contacts are available in Card Holder. Why?
  • Q3:How to view Google Contacts?
  • Q4:Why contacts from social network and Most Contacted are not available in Google Contacts?
  • Q5:How to delete duplicated contacts?
  • Q6: I took a picture at the main screen, and was led to the Card Holder after recognition.
  • Q7:Sometimes I can see the edit screen after recognition and sometimes the app goes into the Card Holder directly without edit screen.
  • Q8:What should I do when sync failed?
  • Q9:Sync with Google Contacts drained my battery?
  • Q10: How to find unverified contacts after batch recognition?
  • Q11:Why do I need to log in Google account twice during setup?
  • Q12:Gmail contacts are deleted accidentally. How to restore data from Card Holder Google Contacts?
  • Q13: I selected “Keep Local side data” as sync conflict handle rules. However, when I incidentally deleted Gmail Contacts, the contacts in Card Holder’s Google Contacts are deleted too after sync.
  • Q14: I reset sync relationship and then sync with Gmail Contacts. Now some contacts are duplicated. What should I do?
  • Q15:Why contacts in Google Contacts can’t be saved to iPhone Contacts?
  • Q16:I have 1500 contacts in Google Contacts and failed to sync, what should I do?
  • Q17:It takes long time to sync, can I use other apps while synchronizing?
  • Q18:When tap a contact, sometimes it shows contact information, sometimes it is under edit mode.
  • Q19:Can I add new contacts to a certain group?
  • Q20:When copy or move contacts from Card Holder’s WorldCard Contacts to Google Contacts, how to keep the original group settings?
  • Q21:The contacts in WorldCard Contacts of Card Holder are edited. Why the changes are not applied to Google Contacts?
  • Q22:Why Find Duplicate Data feature can’t find duplicated contacts in both WorldCard and Google Contacts?
  • Q23: How long will it take to sync a contact between WorldCard Mobile Google contacts with Gmail Contacts?
  • Q24:After upgraded to iOS6, WorldCard Mobile no longer exports to iPhone Contacts.
  • Q25:How to back up the contacts in WorldCard Mobile?
  • Q26:How to export the contacts from WorldCard Mobile to [WorldCard] or [WorldCard Mac]?
  • Q27:How to export the contacts form [WorldCard] or [WorldCard MAC] to WorldCard Mobile?
  • Q28:Which models of iPhone can WorldCard Mobile support?
  • Q29:If I am not satisfied with the WorldCard Mobile I purchased, can I return it?
  • Q30:How many recognition languages does WorldCard Mobile provide?
  • Q31:How can I add other recognition languages?
  • Q32:How long it takes to recognize a business card?
  • Q33:How to place a business card to have better recognition accuracy?
  • Q34:How to improve the recognition accuracy?
  • Q35:How can I correct the recognized information manually?
  • Q36:How to recognize business card information partially?
  • Q37:How to add a photo for the contacts?
  • Q38:Why cannot I set the group information in the Edit screen?
  • Q39:After exporting recognized contact, why I cannot find contact information on the iPhone?
  • Q40:After using WorldCard Mobile for a period of time, WorldCard Mobile closed inexplicably. What can I do?
  • Q41:What’s the benefit to buy both WorldCard Mobile and WorldCard Contact?
  • Q42:What to do when you meet "exporting fail" during merging data?
  • Q43:I can NOT find out the data in contacts after exporting. But I can find it in spotlight search. What can I do?
  • Q44:When I sync data with PC/Mac via iTunes, it always shows an error message that has some data conflict. How can I do?
  • Q45:I cannot find the number data after exporting. How can I do?

WorldCard Contacts

  • Q1:How to back up and restore all of the contacts information and business cards on your iPhone?
  • Q2:Why cannot I find recognition languages function in WorldCard Contacts?
  • Q3:How to use recognition function in WorldCard Contacts?
  • Q4:How to find your contact in Card mode or Contacts mode?
  • Q5:How to display company name in the “Contacts” mode?
  • Q6:How to create a new group?
  • Q7:How to change to specific group of contacts?
  • Q8:What is the size of stored image at WorldCard Contacts? How many cards can be stored at iPhone?
  • Q9:Why we make WorldCard Mobile and WorldCard Contacts as separate AP?
  • Q10:What’s the benefit to buy both WorldCard Mobile and WorldCard Contact?
  • Q11:How to use the Eastern Index function?
  • Q12:How to change the display order of Name?
  • Q13:How to display the Virtual Bizcard in cards mode?
  • Q14:How to change the card image of contacts?
  • Q15:How to search the contacts with some phone number?
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